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Sales Call Enhancement Station
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TaKtiKs will recruit, hire, train, certify, and assist in managing sales counselors
who will staff your in-dealership Sales Information Department (phoneroom).
TaKtiKs Sales counselors...
...will utilize TaKtiKs telephone prospect management system to answer all
incoming sales calls and schedule confirmed appointments with highly
qualified prospects.
...positively impacts the prospect by providing a professional, competent, and
friendly image of the dealership.
...brings a dealership qualified prospects, many of whom will purchase a
vehicle within 14 days. It substantially increases retail sales volume.
TaKtiKs builds business in the following ways
- Answers 100% of incoming sales calls promptly.
- Schedules a very high percentage of telephone prospects to view and test drive a vehicle(s) in the dealer's inventory.
- Provides the dealership with detailed prospect information which prepares the sales staff for a personalized and professional presentation.
- Confirms all appointments by calling prospects 24 hours in advance.
- Maintains credibility by advising prospects of inventory changes.
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- Matches and schedules waiting prospects with incoming inventory.
- Reschedules prospects who do not show for their appointments.
- Follows-up with all appointments to collect data about their dealership experience.
- Summarizes sales call and appointment activity by furnishing comprehensive monthly reports.
- Tracks and reports advertising effectiveness by determining how prospects found out about the dealership.
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TaKtiKs telephone isolation booth
Showroom telephone station
- New, Used, Ad dialogues
- Price avoidance techniques
- Monthly motivational calendar
- Map for concise directions
- Master log with sales receipts
- Current ads (also competitors’ ads)
- Automatic call monitoring
- Mirror (monitor mood)
- Sta-put pen
- Ads, promotions, incentives binder
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